Shipping

At SERRE, we strive to provide a seamless shopping experience, including efficient and reliable shipping of your favorite beverages and lifestyle accessories. Please review our shipping policy below for important information regarding your orders.

SERRE offers free delivery service for each order over HKD 1,600 in Hong Kong Island, Kowloon:

Purchase Amount Shipping Fee
Below $1,600 $160
Above $1,600 FREE

 

Over $2,600 for New Territories, Outlying Islands and remote areas:

New Territories & Outlying Island: Sai Kung, Clear Water Bay, Heung Yuen Wai, Tai Mei Tuk, Bride's Pool, Lung Kwu Tan, Tung Chung, Ma Wan, Discovery Bay, Sunny Bay, Mui Wo, Lamma Island, Cheung Chau.

Remote Areas: The Peak, Repulse Bay, Tai Tam, Shek O, Stanley.

 Purchase Amount Shipping Fee
Below $1,600 $260
Between $1,600 to $2,600 $100
Above $2,600 FREE 

 

  •  Order received before 3.00pm from Monday to Friday will be delivered on the next 2-5 business day.
  • Please note that processing times may vary during public holidays and the estimated delivery times and may vary based on your location and unforeseen circumstances.

Order tracking

Once your order has been shipped, you will receive a confirmation email containing an order number. You can use this number to follow the progress of your purchase on our website. For any further details, please contact us by email info@serrehk.com or phone/WhatsApp +852 9173 5788.